Shipping + Returns

Local Delivery 

Within 15km of Twentyseven: $5 Flat Rate
We are now offering a $5 flat rate for delivery within 15km of Twentyseven (minimum spend $20). Orders must be placed by Wednesday at 6pm in order to receive them by Thursday. If your order is placed after 6pm it will be delivered the following week. Our courier delivers on Thursdays between 1-9pm. You will be emailed with a 3h time window when your package is on route.

Expanded GTA service area: $10 Flat Rate
We have also expanded our Local delivery area to include more addresses in the GTA outside of the 15km radius of Twentyseven (minimum spend $20). This will be offered at a $10 flat rate, and will display at checkout if your address is eligible. Like the above, orders must be placed by Wednesday at 6pm in order to receive them by Thursday. If your order is placed after 6pm it will be delivered the following week. Our courier delivers on Thursdays between 1-9pm. You will be emailed with a 3h time window when your package is on route.

Standard Shipping

We use Canada Post to ship all of our orders outside of the GTA. Please allow 3-5 business days for the arrival of your order (shipping time is not guaranteed due to delays from Covid). While we try our best to ship all orders on the next regular business day (Monday-Friday, excluding holidays), orders may take slightly longer to process when there is a site-wide sale or promotion.  We ship to all provinces and territories.  Shipping address must be a valid Canadian address.

Free Shipping Thresholds:

  • Ontario, Quebec, Manitoba, Nova Scotia & New Brunswick - $150.00
  • British Columbia, Alberta & Saskatchewan - $200.00
  • Nunavut, Northwest Territories, Yukon, Newfoundland & Labrador, Prince Edward Island - $200.00

Flat Rates Below:

  • Ontario, Quebec, Manitoba, Nova Scotia & New Brunswick - $10.99
  • British Columbia, Alberta & Saskatchewan - $14.99
  • Nunavut, Northwest Territories, Yukon, Newfoundland & Labrador, Prince Edward Island - $19.99
  • USA Shipping - $25.99

Returns

All sales are final. Please contact us via phone or e-mail if there is damage to any of your items to discuss returns.