Shipping + Returns
Local Delivery
We offer a $5 flat rate for delivery for addresses within the GTA (minimum spend $20). Orders must be placed by Wednesday at 6pm in order to receive them by Thursday. If your order is placed after 6pm it will be delivered the following week. Our courier delivers on Thursdays between 1-9pm. You will be emailed with a 3h time window when your package is on route.
Local delivery is only available for items in our Toronto location. If your item is out of stock in Toronto, you will not see the $5 local delivery option, and your order will have Standard Shipping rates apply.
Standard Shipping
We use Canada Post to ship all of our orders outside of the GTA. Please allow 3-5 business days for the arrival of your order (shipping time is not guaranteed due to delays from Covid). While we try our best to ship all orders on the next regular business day (Monday-Friday, excluding holidays), orders may take slightly longer to process when there is a site-wide sale or promotion. We ship to all provinces and territories. Shipping address must be a valid Canadian address.
Free Shipping Thresholds:
- Ontario, Quebec, Manitoba, Nova Scotia & New Brunswick - $150.00
- British Columbia, Alberta & Saskatchewan - $200.00
- Nunavut, Northwest Territories, Yukon, Newfoundland & Labrador, Prince Edward Island - $200.00
Flat Rates Below:
- Ontario, Quebec, Manitoba, Nova Scotia & New Brunswick - $10.99
- British Columbia, Alberta & Saskatchewan - $14.99
- Nunavut, Northwest Territories, Yukon, Newfoundland & Labrador, Prince Edward Island - $19.99
- USA Shipping - $25.99
Returns
All sales are final. Please contact us via e-mail at info@twentyseventoronto.com if there is damage to any of your items to discuss returns.