Policies

Cancellation policy

Cancelling colour appointments with less than 48h of your scheduled appointment time will result in you being charged 50% of the scheduled service. Canceling Haircuts with less than 24h of your appointment time will result in you being charged 50% of the scheduled service. If you show up visibly ill we reserve the right to refuse service. Not cancelling ( including same day cancellations) or not showing up for an appointment will result in 100% of the service cost charged to your credit card on file. Cancellations under 48h must be done via the Resurva website ONLY, not via email, or voicemail.